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Privacy Policy

Last updated: April 5, 2026

CheckoutIQ ("we", "us", "our") is operated by Excite Foundry Pty Ltd. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services at checkout-iq.com.

1. Information We Collect

Account Information: When you sign up, we collect your name, email address, and profile picture (via Google OAuth or magic link). We do not collect passwords.

Store URLs: When you run a simulation or audit, we collect the URLs you provide. We only access publicly visible pages on these websites — the same pages any visitor can see.

Usage Data: We track how many simulations and audits you run for billing purposes. We also collect standard web analytics (page views, feature usage) to improve the product.

Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers or banking details on our servers.

2. How We Use Your Information

  • To provide and operate the CheckoutIQ service
  • To generate CRO reports, site audits, and AI advisor responses
  • To manage your account and enforce usage limits
  • To send transactional emails (login links, simulation completions)
  • To improve our product and fix bugs

We do not sell your personal information to third parties. We do not use your data to train AI models.

3. Data We Access on Target Websites

When you run a simulation or audit, our AI personas browse the target website using real browser sessions. We only access publicly available pages — we never log into admin panels, access databases, modify any content, or inject scripts.

Video recordings of AI persona sessions are stored securely and are only accessible to your account. Recordings are automatically deleted after 90 days.

4. Data Storage and Security

Your data is stored on Google Cloud Platform (US-East1 region). All data is encrypted in transit (TLS 1.3) and at rest. Database access is restricted to our application servers only.

5. Data Retention

  • Account data: retained while your account is active
  • Simulation and audit results: retained for 12 months
  • Video recordings: retained for 90 days
  • Chat history: retained for 12 months

You can request deletion of your account and all associated data at any time via the account settings page.

6. Third-Party Services

We use the following third-party services:

  • Google Cloud Platform — hosting, database, storage
  • Google Gemini — AI analysis and advisor responses
  • Stripe — payment processing
  • SendGrid — transactional emails
  • Browserbase — remote browser sessions (fallback for bot-protected sites)

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and all associated data
  • Export your data
  • Opt out of non-essential communications

8. Cookies

We use a single authentication cookie (checkoutiq_token) to keep you logged in. It is HttpOnly, Secure, and SameSite=Lax. We do not use tracking cookies or third-party advertising cookies.

9. Contact

For privacy-related questions, contact us at support@superchargeme.com.